Do I need a Doctor’s referral for physiotherapy?

No, physiotherapists are first line practitioners who are able to diagnose and treat without a referral. However, some medical aid funds require a referral letter from a doctor in order for your physiotherapy costs to be covered by your medical aid. Please check with your medical aid and find out if they require a referral letter from a doctor.

My referral letter has another physiotherapy practice name on it. Can I still attend physiotherapy at Just Physio?

Yes. You have the right to choose where you would like to go for physiotherapy treatment.

Is physiotherapy appropriate for my injury or condition?

Whether you had an operation, sport injury or live with chronic pain, our experienced and professional therapists will customise a specific treatment programme to target your individual needs and desired outcome. If you are still unsure, please feel free to call us and ask to speak to one of our physiotherapists. Click here for a list of the various conditions we treat. 

Can you claim from my medical aid?

Yes we can claim on your behalf, but you remain personally responsible for any outstanding amounts not paid by die medical aid. Any outstanding fees are payable on the day of treatment. There are no extra co-payments.

How do you determine the cost of treatment?

Just Physio follows the rules of the SASP and charge according to medical aid rates. Our fees are based on the amount of time you spend with the physiotherapist. Our first treatment session is normally an hour where we will do an in-depth evaluation and treatment. The follow up sessions can be either 30minutes, 45 minutes or 60 minutes. Your physiotherapist will discuss what follow up treatment time will be appropriate for you.

What should I wear?

Dress comfortably. You can bring your own shorts or comfortable clothing. We do have shorts and gowns that patients can use if needed. The physiotherapist might ask you to remove some of your clothing to be able to treat the affected area effectively.

How many treatments will I need?

This will depend on your injury, your medical and physical condition and what you need to functionally return to your activities and goals. Your physiotherapist will be able to give you an idea on the number of treatments and a likely time frame after your assessment. It is important to understand that physiotherapy is not a quick fix. Most conditions will take 3 – 7 treatment sessions. Your physiotherapist will discuss this with you after your evaluation so you can know what to expect.

Why do I need an assessment by a physiotherapist?

In order for us to treat you effectively we need to first evaluate you to make a proper diagnosis of your problem. During the evaluation, an in-depth history will be taken regarding the onset and intensity of your pain as well as any previous injuries, illness or operations. Please bring a list of the medication you are using. We will do some tests as to confirm our diagnosis. Then we will be able to discuss the treatment plan with you. No two patients are the same, so we formulate an individual treatment plan for each patient.

How do I book?

Phone us: 012 361 8387 or book online.

What should I bring to the first session?

You will need to fill in some forms with your first visit so that a file can be opened in your name. Please remember your medical aid card and any other relevant documentation that could assist the physiotherapist such as referral letters or sonar and x-ray reports about your condition.

Why should you consider Just Physio?

All our therapists have done extra training into specific fields. We use the latest techniques and research to treat you in the best way possible.

Adrien Dannhauser has done further training in the management of sport injuries (SPT1), the McKenzie Method, Dry needling and Be Activated techniques to name but a few.

Nina Myburg has done further training in OMT (Orthopaedic manual Therapy), Dry Needling and the management of chronic pain (

What is SPT1?

SPT1 or Sport 1, is a yearlong level 2 professional developmental course by the SASP. The main focus of SPT1 is the theory and practical components on the prevention, diagnosing and treatment of sport injuries. Sport physiotherapists are very good at identifying abnormal movement patterns in sports people. They use up to date treatment techniques to make sure their treatments are effective and quick. They understand that sports people need to get back to the sport field as soon as possible. There are around 600 members nationwide. For more information please follow the following link:

What is OMT?

OMT is a professional development course run by the SASP over the course of a year. During this course physiotherapists learn to improve their evaluation skills and diagnose neuro-musculoskeletal (NMS), spinal and peripheral joint disorders using a clinically-reasoned hands-on approach of manual therapy and rehabilitation.

What is the McKenzie Method?

The McKenzie Method is an approach to the assessment and treatment of back and neck pain as well as extremity problems. This approach is also known as Mechanical Diagnosis and Therapy (MDT) and is used worldwide by practitioners and patients. It’s a very well known technique and has a lot of research to back it up. More information on the McKenzie Method can be found at

What is “Be Activated”/muscle activation?

The Be Activated system is a powerful new understanding of the body. Douglas Heel developed this amazing treatment technique that is used around the world. It is used effectively with a wide scope of clients including children, the elderly, social and elite sports men, business men and office workers. For more information on how it works please click on the following links: and

Can physiotherapy help with Chronic Pain?

A physiotherapist can help you identify which factors are necessary to manage your pain successfully.  Chronic pain is not always clear cut and to see a physiotherapist that has a better understanding of chronic pain will definitely make a big difference in the management of your pain. A physiotherapist can treat soft tissue pain and help you to work out a physical activity plan adapted specifically to your needs. They can also give you lots of advice about posture, exercise, fitness and how to try and manage your pain in your daily routine. Please read our blog, for more information on chronic pain.

What is the difference between a Chiropractor and a Physiotherapist?

There are many similarities between chiropractors and physiotherapists. Both chiropractors and physiotherapists treat people with injuries in the joints and the muscles. Their aim is to increase movement and strength, decrease pain and help return you to full function. The biggest difference between the two professions is that a chiropractor traditionally uses manipulation, where a physiotherapist will more commonly use (but not limited to) mobilisation techniques. Chiropractors believe that alignment of the body’s musculoskeletal structure, particularly the spine, will help the body restore normal movement. Physiotherapists use a holistic approach by treating the joints, soft tissues and nerves. Physiotherapists use manual therapy, massage, electrotherapy, education and exercises to heal and restore movement. They can also treat a range of problems that include musculoskeletal problems, headaches, lung problems, brain/spinal injuries ect.

What is the difference between a Biokineticist and a Physiotherapist?

A biokineticist specialise in rehabilitation of injuries or disease through exercises. They can do an individualised assessment of a patient and give exercises accordingly. They are very good with final phase rehabilitation, example to get a sportsman back on the sport field after an injury. Biokineticists are not trained to treat any pain. It’s not within their scope of practice to do any physiotherapeutic approaches of mobilisation, manipulation, dry needling and direct soft tissue release of the musculoskeletal system joint mobilization techniques and any form of treatment relating to pain treatment. Physiotherapist will asses and treat the injury or pain. They are excellent at analysing movement to pick up any abnormal movement patterns. They restore normal pain free movement through manual therapy, massage, electrotherapy, education and exercises. Sport physiotherapists are also trained to take a patient/sportsman to final phase rehabilitation.

What is fascia?

Fascia is connective tissue that looks like a spider’s web. It connects the muscles, bone, nerves, arteries and even our organs. It’s a thick gooey web that is interpenetrating everything in our bodies. The most interesting thing about fascia is that it’s a continuous system, which physically connects our toes to our head.

Normal “happy” fascia can move and the majority has the consistency of clear elastic glue, allowing our muscles to move freely. When we have pain or have an injury, the fascia shortens and binds. The consistency changes to a thick, sticky glue and this ultimately restricts movement.

What is fascia treatment?

There are various treatment techniques to treat restricted facia. The idea behind myofascial release is to break down any restrictions in the facia thereby restoring movement back into the facia. Treatment techniques can range from very gentle techniques to very deep facial massage release techniques. Foam rolling exercises, stretches and muscle activation techniques also form part of facia treatment.

What is Telehealth?

In telehealth we use technology like telecommunication to provide physiotherapy services to patients. Video conferencing is done in real time between a physio and a patient. Telehealth is sometimes referred to as telemedicine, tele-PT or telerehabilitation.

Telehealth was recently approved by the Health Council of South Africa (HPCSA)  for healthcare professionals during the national lock down period, to assist South Africa in the fight against the COVID-19 virus.

Healthcare professionals around the world use Telehealth with great success. Please refer to our blog for more information on telehealth and physiotherapy. 

What do I need for a Telehealth session?

  1. All you need is a secure internet connection and a camera with audio. Session can be done on you computer or cellphone. The physio will sent you a secure link where the session will take place.
  2. Please note that a separate inform consent need to be signed for telehealth.
  3. Please wear appropriate clothing for the session. The physio will need to see the injured area and she will also give you some exercises to do during the session.

How can physiotherapy help with COVID -19?

COVID 19 or the Corona virus is a respiratory type of virus that attacks the lungs. Most people only get mild symptoms of the disease but in some cases, people get more serious conditions that can ultimately lead to death. The most common complication is when people develop a severe pneumonia. Physiotherapy can help when you have a wet cough as well as with rehabilitation during and after hospitalization. Please refer to our blog for tips and advice on how to treat your own cough if you get COVID- 19.

How does Just Physio protect me during COVID-19?

Just Physio practice strict hygiene routines we treat patients. Patient and physiotherapist should wear a mask during the session. Hand washing or cleaning with hand sanitizer should be done before and after the treatment session by he physio as well as the patient. Treatment beds and equipment will be wiped with a alcohol surface cleaner before each session. A clean towel will be given to every patient. Patients must please wait in their cars until they are called in for the session. This is to help social distancing in the main reception area. Treatment sessions will be booked 15 minutes apart to avoid interaction between patients coming in and out.

Should I come to physio if I have flu like symptoms during the COVID 19 pandemic?

If you experience any flu like symptoms you should please refrain from coming into the practice. We can rather do a telehealth session. Telehealth is just as effective if not better than normal physiotherapy. It gives the patients tools to help themselves at home. Please read our blog about telehealth for more information.

You can come to the rooms, if you did a COVID 19 test and it is negative.

What should you do if you think you have COVID 19?

Please isolate yourself from other people. Please phone the COVID-19 hotline 080 002 9999. They will advice you on the nearest testing stations and where to go if you have more severe symptoms. Or visit for more information.